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   Aids to Daily Living
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   Nursing Products
   Orthopedics
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Frequently Asked Questions
  1. Do I have to be home for delivery?  
  2. How much does delivery cost?  
  3. How long until I receive my delivery?
 
  4. Do you ship international?  
  5. Who do you ship with? UPS/Postal or both?  
  6. Once you have my address and phone, will you be sending me advertisements through the mail after delivery, or be calling my house for any reason?  
  7. Whom do I contact if I have purchased your products and I feel they need repairs?  
  8. Can a shipping address could be different from a billing address?  
  9. What type of packaging are products received in?  
  10. How do I get a coupon?  
  11. I'm not sure which product is right for me. Do you provide product recommendations?  
  12. Are your briefs and pull-ups latex free?  
  13. What forms of payment are available?  
  14. Do you accept medical insurance plans (ie: Cigna, BCBS, etc.)?  
  15. Is it possible to pay by check?  
  16. How do your prices compare with my local grocery or drug store?  
  17. What if I need to return some products?  

1. Do I have to be home for delivery? Top of Page
  o No, our delivery drivers will leave the package by the front door or wherever instructed. Our drivers do not collect any payments at the time of delivery. All items are discreetly packaged so your privacy is protected.
2. How much does delivery cost? Top of Page
  o Home delivery is calculated based upon the order size and delivery method chosen. Before checking out, please review our delivery options and choose the one that is right for you.
3. How long until I receive my delivery? Top of Page
  o You will receive an order confirmation detailing the expected delivery date. Most orders will ship the same day they are received. Delivery times may vary depending on your location.
4. Do you ship international? Top of Page
  o We currently do not ship to international customers on our website. Please contact us for specific requests for international orders.
5. Who do you ship with? UPS/Postal or both? Top of Page
  o Our orders are shipped with UPS.
6.Once you have my address and phone, will you be sending me advertisements through the mail after delivery, or be calling my house for any reason?. Top of Page
  o We do not make any unsolicited calls or send advertisements in the mail, nor do we sell our customer lists. We provide discreet home delivery and protect the privacy of our customers and their families.
7. Whom do I contact if I have purchased your products and I feel they need repairs? Top of Page
  o Please enter your order information into our contact form and we will provide you with the appropriate service contact information depending on which product needs service.
8. Can a shipping address could be different from a billing address? Top of Page
  o Yes. At online checkout it will ask for these separately.
9. What type of packaging are products received in? Top of Page
  o All items will come discreetly packaged.
10. How do I get a coupon? Top of Page
  o Coupons are not available. However, please check our website for promotional items and sales.
11. I'm not sure which product is right for me. Do you provide product recommendations? Top of Page
  o Absolutely, we are specialists in these types of products and will gladly assist you. Just use our contact form and we will get back to you as soon as possible.
12. Are your briefs and pull-ups latex free? Top of Page
  o Yes, all of our disposable incontinence briefs and underwear are latex-free.
13. What forms of payment are available? Top of Page
  o We accept VISA, MasterCard, AMEX and Discover Cards and Google Checkout.
14. Do you accept medical insurance plans (ie: Cigna, BCBS, etc.)? Top of Page
  o At this time, we do not accept direct payment from insurance plans. We are looking into adding plans in the future, but do not have a target date when this will occur.
15. Is it possible to pay by check? Top of Page
  o No, we accept payment only by major credit card.
16. How do your prices compare with my local grocery or drug store? Top of Page
  o Our prices are well below what you would find in the drug store or grocery store. In addition, we carry a much broader range of products and sizes.
17. What if I need to return some products? Top of Page
  o Please use our contact form, or email us at contact@medicaldelivered.com. We are glad to discuss with you any returns or exchanges. Please see our return policy for more detailed return policies.
   
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Medical Delivered
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Medical Delivered - Discount Medical Supplies, Medical Equipment, Surgical & Home Healthcare Supplies, Durable Medical Equipment and Incontinence Supplies
 
Information on this web site is provided for informational purposes only and is not a substitute for professional medical advice. You should not use the information on this web site for diagnosing or treating a medical or health condition. You should carefully read all product packaging. If you have or suspect you have a medical problem, promptly contact your professional healthcare provider.
 
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